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"Not only does Office Tracker save DATV money, but as importantly it saves us time. Concurrently, the time, effort and money it saves... is immeasurable."
- Steve Ross, Exec. Director, DATV
 

 

Office Tracker Self-Service Web Scheduling
Turn your web site into an automated scheduling assistant -- on call 24 hours a day, 7 days a week. With Office Tracker's self-service web scheduling option you can let your customers and staff set appointments, meetings, room reservations, training classes and more right from your web site.

A simple piece of html code is placed on the web page where you want the schedule "frame" to display on your web site. You can customize the format to include your company logo, colors, fonts and more. Customers can find available times you've set up as part of your regular scheduling. Once they find a time, they can schedule themselves in minutes.

Customers can Log-in or Register via e-mail with an automated system that gives them a password so they can find and schedule appointments, make reservations, or sign up for classes and other events - with no need to speak directly to a staff member.
 
   

Advantages
- Customers and staff can search for open times any time of the day or night giving you a 24/7 service schedule

- Appointments and other time oriented events can be scheduled more quickly as customers have the time to review their personal schedules and search for times that best meet their needs.

-Customers can be automatically reminded via e-mail

Most businesses don't have a 24-hour receptionist on staff. And even during regular work hours, it's often tough for that front desk person to patiently and pleasantly handle the phone, appointment setting (and cancelling or changing), paperwork and other routine tasks in a timely fashion.

We are all familiar with the indecisive customers who will expend fifteen minutes or more agonizing over their choice of the "right" appointment time for them, while everyone else waits. This puts pressure on the scheduler's patience and increases wait times for other customers. And if your business is down sized you may not even have a full time front desk person so this time is even more valuable.

By allowing customers to view and choose available appointment times on a 24 hour basis, they can not only handle it when it's convenient for them, they can save you the time and expense of doing it for them.

Saving small increments of time adds up over the days, weeks and months. This incremental saving can reap great rewards in terms of increased profitability for your organization. Automation is often key in saving time.

Office Tracker offers a wealth of automation benefits, one of which is the automated recurring appointment function. By allowing Office Tracker to auto-schedule based on your preference of time increment (daily, weekly, monthly, yearly) you can set up one appointment that automatically creates a string of appointments all linked to the first one with only a few extra clicks.

The time saved compared to manually moving forward and selecting and inputting each new appointment is tremendous and this goes directly to improve your bottom line.

Everyone likes to be reminded. We carry cell phones, Blackberrys, iPads, beepers, and even paper notes to keep us on track. But if someone doesn't input the reminder manually, it does little good to have these devices in hand. This is why Office Tracker's automated e-mail reminders are so helpful. With a couple of clicks you can choose to have both customers and staff reminded of upcoming appointments, meetings, classes or other events with an e-mail message that is sent per your choice of minutes/hours/days before the actual event.

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NOTE: We make our best effort to keep information up to date, however, all information on this page is subject to change without notice. If in doubt, you are encouraged to get the most updated information by contacting Milum at 800-257-2120 or at 512-469-2966

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